Amtrak Reviews

Train 449 from Pittsfield MA to Boston MA during Covid. We had a roomette to be by ourselves. Instead of stopping the train so that roomette and bedroom people could get on we had to go through two cars to get to our roomette car. We opted for this car and paid more so that we would not have any contact with other passengers. This needs to be fixed please. The ride was wonderful as I have taken it a LOT of times. This was my husbands first time and he loved it. The wifi worked great and we were able to connect both our computers and our phone to play music. The train conductor for our car was not present except for when we got on and when we got off. How I sadly miss Curtis that was always on this line He passed away just two weeks after his retirement.

For me Amtrak is a nice way to travel and see parts of the county that you cannot see from a plane, car, bus or bike. Many place to explore. Big towns, small towns and those towns in between. Ride the train and ride the nostalgia!

I have been riding Amtrak 4 to 6 times a year for several years. Most often I travel between New York Penn Station and Providence but occasionally I travel between Newark, NJ and Washington, DC. In over 20 years of riding I have had one seriously late train (over an hour). I have ridden Amtrak during snow storms when everything else was shut down. I have also used Amtrak for long trips, Newark, NJ to New Orleans and also around the country. For my regular jaunts between NYP and Providence I use Northeast Regional Service; it is important to buy your ticket in advance as the price increases as departure nears. Cars are clean with large comfortable seats. Reading lights and tray tables work as they should. Personnel are helpful although beyond collecting my ticket I have few interactions with train personnel. My one suggestion is that food be purchased in the station where there are excellent take out places and carried into the train. My Providence trip takes just under 4 hours; flying would not be faster and with TSA waiting probably longer. I am not commenting on Acela as I have never used it. But Amtrak is a wonderful resource and more people should take advantage of it.
Note: Because of coronavirus I have not traveled since early this year.